The Definitive Guide to AJIO Return Tracking

Written by: Kaushik Jethva

Last Updated: May 25, 2023

ajio return tracking
AJIO Return Tracking

AJIO is one of India’s largest online fashion and lifestyle retailers, offering a vast selection of products across various categories, such as clothing, footwear, accessories, and more. The company’s focus on delivering a seamless shopping experience extends to its order-tracking process, making it easy for customers to keep tabs on their purchases. In this blog, we’ll discuss the various methods available for tracking your AJIO orders and other details related to the process.

1 AJIO Order Tracking Methods

AJIO offers multiple ways to track your orders, including the following:

The most convenient way to track your AJIO order is by using the Order Tracking link available on the AJIO website. This link requires you to enter your Order ID and Mobile Number to view your order status. The Order ID is provided to you in the order confirmation email or SMS, and the mobile number you provided during checkout.

Tracking Number

If you have received a tracking number for your shipment, you can use it to track the current status of your order. You can find the tracking number in the shipment confirmation email or SMS sent you by AJIO. You can use this tracking number on the respective courier company’s website to get updates on the delivery status of your package.

Order History

Another way to track your AJIO order is through your Order History. This section lists all your previous orders and their current status, making it easy to keep tabs on your purchases.

Official AJIO App

tracking order from the ajio app
Tracking order from the AJIO app

The official AJIO app is another option for tracking your orders. You can download the app from the App Store or Google Play Store and log in using your AJIO account details. Once logged in, you can view your current orders and their delivery status.

2 Steps to Track Your AJIO Order from the AJIO website

  1. Here’s a step-by-step guide on how to track your AJIO order using the Order Tracking link:
  2. Visit the official AJIO website and click on the Order Tracking link.
  3. Enter your Order ID and Mobile Number in the respective fields.
  4. Click on the ‘Track‘ button to view the current status of your order.
  5. If your order has been shipped, click on the ‘View Shipment Details‘ button to get more information about the shipment, including the courier company’s name and tracking number.

3 Steps to Track Your AJIO Order from the AJIO Mobile App

Step 1: Open the AJIO App on your mobile device. If you haven’t already logged in, you will need to log in to your account.

Step 2: Go to “My Account” After logging in, go to the “My Orders” section of the app. You can find this by clicking on the three horizontal lines in the top left corner of the app and selecting “My Orders.”

Step 3: Select the order you want to track. In the “My Orders” section, find the order you want to track and click on it.

Step 4: Check ‘Order Status‘ on the order details page; you can see the status of your order. There are different order statuses that you might see, such as “Order Placed,” “Order Shipped,” “Out for Delivery,” and “Delivered.” The status will give you an idea of where your order is and when you can expect to receive it.

Step 5: Check ‘Shipment Details‘ if your order has been shipped. You can click on the “Shipment Details” button for more information about the delivery. This will include the shipping carrier, tracking number, and estimated delivery date.

4 How to track your AJIO order using the tracking number?

  1. Check your shipment confirmation email or SMS for the tracking number.
  2. Visit the respective courier company’s website and enter the tracking number in the search bar.
  3. Click on the ‘Track‘ button to view the current status of your shipment.
  4. If the shipment is delayed or stuck in transit, you can contact the courier company’s customer service for more information.

5 Wrapping Up

Tracking your AJIO orders is a straightforward process that can be done through various methods, including the Order Tracking link, tracking number, Order History section, and official AJIO app. If you face any issues or have any queries about your order, you can contact AJIO customer service for assistance. With this comprehensive guide, you no longer need to worry about the status of your AJIO purchases and can track them with ease. Happy shopping!

FAQ's about AJIO Return Tracking

Can I track my AJIO order without a tracking number?

Yes, you can track your order using the Order Tracking link or your Order History section on the AJIO website. However, if your order has been shipped, it’s recommended to use the tracking number to get more accurate information about the delivery status.

AJIO accepts multiple payment methods, including debit cards, credit cards, net banking, UPI, and Cash on Delivery (COD). You can choose your preferred payment method during checkout.

Yes, you can cancel or modify your order if it hasn’t been shipped yet. You can do this by visiting your Order History section and clicking on the ‘Cancel’ or ‘Modify’ button next to the respective order. If the order has already been shipped, you can request a return or exchange once you receive the package.

To return or exchange an item purchased from AJIO, you can follow these steps:

  1. Log in to your AJIO account and go to your Order History section.
  2. Find the order containing the item you want to return or exchange and click on the ‘Return’ or ‘Exchange’ button next to it.
  3. Fill in the necessary details, such as the reason for the return or exchange and the preferred pickup date and time.
  4. Pack the item securely in its original packaging and wait for the courier company to pick it up from your doorstep.
  5. Once AJIO receives the item and verifies its condition, they will process the refund or exchange as per your request.

If you miss the delivery of your AJIO order, the courier company will usually make multiple attempts to deliver the package. However, if you still miss the delivery, you can contact the courier company’s customer service to schedule a new delivery date and time.

You can contact AJIO customer service through their website or mobile app. You can also call their toll-free number or send an email to their customer support team. They are available to assist you with any queries about your order, including tracking, returns, and exchanges.

Community Q&A

1 comment
  1. Sonali kinagisays:

    I want to change my return product change the address please help me

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About This Article

Kaushik Jethva
Written by: Kaushik Jethva author

This article has been viewed 766 times.

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Updated: May 25, 2023
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