A Detailed Guide on How to Deactivate Zee5 Account?

The easiest and most straightforward way to delete account from ZEE5 is by using the website. Here’s how:

Step 1: Log in to your ZEE5 account using your email account and password.

Step 2: Once you’re logged in, click on the three horizontal lines in the top right corner of the screen to open the menu.

Step 3: From the menu, click on the “My Account” option.

Step 4: On the “My Account” page, click on the “Deactivate Account” option.

Step 5: You’ll be asked to confirm your decision. Click on the “Yes” button to proceed.

Step 6: Next, you’ll be asked to enter a reason for why you’re deleting your account. You can select from the available options or write your own.

Step 7: Once you’ve provided a reason, click on the “Submit” button.

Step 8: Your account deletion request will be sent to ZEE5 for review. You’ll receive an email confirming that your request has been received.

Step 9: Wait for ZEE5 to review your request. If your request is approved, you’ll receive another email confirming that your account has been successfully deleted.

If you’ve subscribed to ZEE5 using the Google Play Store, you’ll need to cancel your subscription through the store. Here’s how:

Step 1: Open the Google Play Store app on your mobile device.

Step 2: Tap on the three horizontal lines in the top left corner of the screen to open the menu.

Step 3: From the menu, click on “Subscriptions.”

Step 4: From the search bar, find the ZEE5 subscription plan you want to cancel and click on it.

Step 5: Click on the “Cancel Subscription” button.

Step 6: Follow the prompts for confirming your cancellation.

If you’ve installed the ZEE5 app on your mobile device or smart TV, you can also delete your account using the app. Here’s how:

Step 1: Open the ZEE5 app and log in to your account.

Step 2: Click on the three horizontal lines in the top left corner of the screen to open the menu.

Step 3: From the menu, click on the “My Account” option.

Step 4: On the “My Account” page, click on the “Deactivate Account” option.

Step 5: Follow the prompts to confirm your decision.

Are you having trouble accessing ZEE5 on a new device because you’ve reached your device limit? No worries, there’s an easy solution to this problem. Follow the steps below to remove devices that are attached to your account.

When you attempt to play a video on a new device, you’ll receive a pop-up message that says “Your device limit is reached. Do you want to add this device and remove one of your other devices?” Click “Yes” to proceed.

1. By clicking “Yes,” all the devices that are currently attached to your account will be removed. This will allow you to watch content on your new device.
2. If you’re still encountering the error message even after following the above steps, try restarting your phone/TV or closing the internet browser and reopening it. This should help resolve the issue.
3. It’s worth noting that you no longer need to wait 24 hours before resetting your device limit. You can do so immediately by following the steps above.

In conclusion, deleting your ZEE5 account and cancelling your subscription is a simple process that can be done using the website, Google Play Store, or the ZEE5 app. Make sure to follow the steps carefully and provide any required information to ensure that your account is successfully deleted. If you run into any issues, don’t hesitate to reach out to ZEE5 customer support for assistance. We hope this article has been helpful in guiding you through the process if you are wondering how to deactivate or delete your ZEE5 account.

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